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DRC Corporate Programme Terms & Conditions

What is the Corporate Programme?

The programme is designed and intended to encourage and reward loyalty to any participating Seagrass Boutique Hospitality Group brands and locations.

Loyalty is defined as frequency of dining or bookings made and attended, as well as amount spent.

Membership is registered under the company name and not in the name of an individual. Individuals dining as part of the corporate programme will not receive benefits individually and cannot use a personal Dining Rewards Club membership concurrently (same occasion) as the corporate membership.

What are the benefits and terms for members?

  • Corporate Members will earn 10% of the net transaction value (excluding GST, discounts, promotional items, vouchers, offers, tips, surcharges, and gift cards) as Cashback Dollars, which are credited to the business entity’s loyalty account and can be redeemed at participating venues
  • Preferential reservations on the day of dining, subject to availability
  • Credit card requirements are waived for bookings of up to six guests
  • Minimum spend requirements for private dining rooms are waived from Sunday to Thursday
  • Cashback cannot be redeemed for cash and expires 365 days after each dining occasion

Who Are We?

Dining Rewards Club is an affiliated entity with Seagrass Boutique Hospitality Group under the corporate group, Seagrass Holdco Pty Limited ABN 91 634 224 936.

Overview

  1. Dining Rewards Club (“DRC”) is a loyalty programme which is operated by Seagrass Operations Pty Ltd (“Seagrass”).
  2. By registering with the Programme, you agree to these Terms and Conditions and are bound by all of them, as may be changed from time to time, and you consent to DRC’s collection and use and disclosure of your personal information in accordance with the separate Dining Rewards Club Privacy Policy as may be amended from time to time and incorporated herein by reference. Further, you acknowledge and accept these Terms and Conditions as a condition of continued membership.
  3. The Programme is only available in those participating restaurants listed on the website. DRC may vary the number of locations of restaurants that offer the Programme.

Membership Registration, Activation and Eligibility

4. Eligible company complete “Registration” in the Programme and become a Dining Rewards Club Corporate Member (“Corporate Members”) by:

a. Completing the Corporate Programme Registration Form and returning it to info@diningrewards.com.au

b. Agreeing to the DRC programme’s Terms and Conditions and Privacy Policy.

5. To be eligible to participate in the DRC Programme, a Member must be a company with an ABN/ACN and may join by invitation only.

6. By enrolling in the Programme, Members consent to receive the Dining Rewards Club e-newsletter as well as other email, push notification and SMS communications containing special offers about the Programme and its rewards and services.

a. The Dining Rewards Club Corporate Member consents to the collection and use of their information in the manner and for the purposes as set out above, unless the member has requested otherwise.

b. If a DRC Corporate Member no longer wishes to receive emails or other communications from Dining Rewards Club, they are provided with the opportunity to ‘opt-out’ or manage their communication preferences. Links are provided in email and SMS communications to unsubscribe, or alternatively Corporate Members can contact DRC support at info@diningrewards.com.au. Please note it takes up to 10 business days to remove contact information from marketing communication lists, meaning the Corporate Member may receive correspondence for a short time after the request. Some communications are considered transactional and are necessary for all Dining Rewards Club Corporate Members. These include important account, order or booking notifications, update of details requested by Corporate Members and verification & introduction emails/SMS. Corporate Members must cancel their Dining Rewards Club Corporate Membership to unsubscribe completely from these communications.

7. Membership is non-transferable, is not redeemable for cash, and is non-refundable.

8. Membership is a privilege which can be revoked by Seagrass in its sole discretion at any time and without compensation for any reason including without limitation, for abuse or breach by a Member of any of the Terms and Conditions of the Programme or any other actions deemed by Seagrass, acting in its sole discretion, to be contrary to Seagrass, the Programme or the interests of its Members or partners.

Your Account

9. Upon registration, an account will be created for the Member (“Account”)

10. There is a strict limit of one (1) registered Account per company.

11. Each Member shall be responsible for updating their Account to reflect any change of their name, mailing address, email address, mobile phone number or any other required membership registration data. Members update their details by contacting DRC support at info@diningrewards.com.au.

12. Any accounts inactive for 12 months will be deactivated and forfeit any accumulated Cashback Dollars or Benefits.

Benefits

13. The  company must become and remain a Member of the Programme to participate in the Programme and earn and redeem any features, dollars, rewards, promotions, offers or recognitions offered under the Programme (“Benefits”)

14. Seagrass specifically reserves the right to amend, alter, withdraw or terminate the Programme, any Benefits or these Terms and Conditions either with or without notice. Any such changes may affect Benefits, which you may have previously accumulated, as well as any future accumulation of Benefits. Registration, membership and all related Benefits of the Programme are offered in the sole discretion of Seagrass.

Earning Cashback Dollars

15. To earn or be eligible to receive Dollars (“Cashback Dollars”) you must be an employee of the Corporate Member.

16. Cashback Dollars are awarded to a Corporate Member’s account when payment is made at a participating Dining Rewards Club restaurant, provided the reservation was made by a company employee, who called or emailed the restaurant and identified themselves as part of the Corporate Programme and provided the company name. Cashback Dollars are earned on the full amount paid in a transaction (excluding promotional items, discounts, vouchers, offers, tips, GST, Surcharges or gift cards). Cashback Dollars earned will be rounded to two decimal points.

17. Any Cashback Dollars earned and accrued across any of the participating DRC restaurants can be redeemed across any of the participating DRC restaurants. Cashback Dollars cannot be redeemed for cash.

18. The Administrator of the Corporate Member can check their Cashback Dollars balance by emailing info@diningrewards.com.au. Accrued Cashback Dollars may take up to 7 days to appear on the Corporate Member’s account from the moment of payment.

19. Purchases of promotional items and/or discounted items or items purchased using vouchers or gift cards will not accrue Cashback Dollars. Cashback Dollars will not be awarded for purchases in association with any promotion, offer or discount.

Redeeming Cashback Dollars

20. Only the Corporate Member Administrator can authorise the redemption of Cashback Dollars;

a. If they have fully completed the steps set out in clause 4; and

b. Having obtained approval from DRC via email found in clause 4a

21. To redeem Cashback Dollars when making a reservation, the registered Corporate Member Administrator must email info@diningrewards.com.au from the registered email address with the reservation details and the amount of Cashback Dollars to be redeemed.

22. Cashback Dollars balances are not transferable, exchangeable, or redeemable for cash, gift cards or vouchers. Dollars accrued in multiple Accounts cannot be combined.

23. No Corporate Member can redeem less than $10.00 worth of Cashback Dollars at any time. Minimum redeemable Cashback Dollars amount may vary per participating restaurant.

24. The Corporate Member is solely responsible for managing the redemption of their Cashback Dollars balance, including any individuals authorised by the Corporate Member to redeem it.

Expiry Date Of Cashback Dollars

25. All Cashback Dollars expire 365 days from the date they were earned. Cashback Dollars cannot be rolled over or extended beyond the 365 days expiry. Seagrass has the sole discretion with respect to the use and expiry of Cashback Dollars.

Deactivate Your Account And Membership

26. A Corporate Member may request to deactivate their Account by contacting Dining Rewards Club support via email at info@diningrewards.com.au. When an account is deactivated, the Corporate Member will lose all their accrued Cashback and any Benefits, and it may take up to 10 business days to take effect. Corporate Members are able to re-start the registration process again if they wish to rejoin at a later date. 

General

27. Seagrass assumes no liability whatsoever, including without limitation, liability for any expense, loss, cost, injury, damage, accident or any other matter or thing whatsoever, however suffered or caused (including compensatory, incidental, indirect, special, punitive, consequential or exemplary damages or damages for loss of income or profits), directly or indirectly arising out of or related to the Programme or by reason of the termination of or amendment to the Programme in whole or in part, the addition or deletion of reward partners or other features with or without notice.

Terms And Conditions of Use

28. These Terms and Conditions are to be read in conjunction with, and subject to, any additional Terms and Conditions governing any particular reward, promotion, discount or offer operated by Seagrass and its participating Brands and Restaurants.

29. Seagrass’ decisions in relation to all matters arising under this Programme are final and binding, and no correspondence will be entered.

30. Seagrass reserves the right to change or revise these Terms and Conditions at any time without prior notice.

31. If the Programme is suspended or cancelled at any time Seagrass may notify Corporate Members via email.

32. If for any reason the Programme is inoperable (including but not limited to computer virus, bugs, tampering, unauthorised intervention, fraud, technical failures) Seagrass reserves the right in its sole discretion to disqualify any individual who tampers with Dining Rewards Club systems, and to cancel, terminate, modify or suspend the Programme. This includes causes beyond the control of Seagrass which corrupts or affects the administration security, fairness, integrity or proper conduct of this Programme.

33. Seagrass shall not be liable for any loss or damage caused (including but not limited to indirect or consequential loss) or for personal injury sustained as a result of participation in the Programme. This includes accrual or redemption of Cashback Dollars, accepting a reward, offer or other entitlement, or using a discount offer under the Programme, except for any liability which cannot be excluded by law.

34. Seagrass will not be held responsible for any tax liability incurred by a Corporate Member in connection with this Programme, including in relation to any reward, discount or entitlement offered.

35. Seagrass will not be held liable for any communication to any Corporate Member that is late, lost or misdirected for any reason, including but not limited to, spam filters operating on a Corporate Member’s email account or other system configuration problems.

36. Seagrass is not responsible for any problems or technical malfunction of any telephone network or line, computer system, equipment, server or provider, software, technical problem or traffic congestion on the Internet. This includes (but not limited to) any injury or damage to a Corporate Member’s or any other person’s computer related to or resulting from participation in or down-loading of any materials in this Programme.

Committed To Your Privacy

37. Seagrass and its respective officers, agents, employees and related bodies corporate (collectively, “we” or “our”) are committed to protecting your privacy. We collect your personal information for the following purposes to:

a. Set up and administer the Programme including ongoing management of Accounts, and to accurately record Cashback Dollars and up-to-date Cashback Dollar balances;

b. Process and issue Benefits, Offers, Rewards and promotions;

c. Allow Corporate Members to participate in promotions and competitions;

d. Communicate with Corporate Members to deliver an e-newsletter as well as other email and SMS communications;

e. Understand Corporate Member needs and preferences, and to provide Corporate Members with products and services that meet their needs or interests;

f. Recommend our products and services, or the products and services of third parties we select that may be of interest to Corporate Members;

g. Provide Corporate Members with special offers and rewards from Dining Rewards Club and our sponsors and reward partners;

h. Facilitate or enable any corporate or commercial transaction involving Dining Rewards Club and its participating Brands and Restaurants;

i. To share your personal information with the Brands as set out and for the purposes described in the Dining Rewards Club Privacy Policy;

j. Seagrass will obtain consent before using personal information for a purpose that has not been specified, unless the new purpose is required by law. See the Dining Rewards Club Privacy Policy for further details;

k. Seagrass may share aggregated and anonymised Corporate Member data with third parties so long as that aggregated and anonymised Corporate Member data cannot be reasonably traced back to an individual;

l. Corporate Member information is considered a Seagrass asset. If our business is transferred to a new owner, Corporate Member personal information may be transferred to and considered an asset of the new owner;

m. Corporate Members may opt out of receiving email and SMS communication.

n. Corporate Members should direct any request to access, update or correct their personal information by contacting support via info@diningrewards.com.au.

Interpretation

38. In these terms and conditions unless repugnant to the sense or context:

a. Registration has the meaning set out in clause 4. 

b. Account has the meaning set out in clause 9. 

c. Benefits has the meaning set out in clause 13. 

d. Brands means each of the following related bodies corporate to Dining Rewards Club, including: The Meat and Wine Co, 6HEAD and Hunter & Barrel

e. Corporate Member has the meaning set out in clause 4. 

f. Dining Rewards Club has the meaning set out in clause 1. 

g. Cashback Dollars has the meaning set out in clause 15. 

h. Programme means the Dining Rewards Club Programme.